Delivery Information


Pallet Delivery


All deliveries are made via a pallet courier service with a tail lift and trolley (up to 18 tonne gross vehicle weight).

Click here for more information on pallet deliveries.

The bags are moved manually on the trolley across smooth level surfaces (such as tarmac or concrete). The trolleys do not work on gravel drives, steeply sloped drives, grass and uneven surfaces, and can not be lifted over walls, fences or into gardens.

The drivers always make every effort to get the bags onto your driveway, however if this is not possible then the bags will be left at kerbside or on the pavement outside your property. We can only guarantee delivery to kerbside or roadside, please ensure you are happy with this manner of delivery before placing your order as charges apply for re-delivery or failed delivery due to lack of information from the customer. See Terms and Conditions. Please call to discuss delivery if you are unsure.

Orders placed before 12pm will be dispatched to our courier on the same day, you will then be contacted by the couriers to arrange a convenient day for delivery, typically 3-4 working days. You can also arrange with the courier for them to call you on the morning of the delivery with an estimated time slot. Express deliveries are available to select at the checkout. Express delivery times are typically 1-2 days.